We collect the minimum we need to ship your order, keep your data locked down, and never sell it to anyone. Here is exactly what that means in practice.
When you place an order we collect your name, email address, shipping address, and payment information. Payment details are processed securely via Shopify Payments and Stripe — we never store your full card details on our servers.
We use your information to process orders, send shipping updates, respond to support requests, and send newsletters if you have explicitly opted in. We do not use your data for any other purpose.
We never sell your personal data. We share information only with trusted service providers — Shopify, Stripe, and shipping carriers — who are contractually bound to keep it confidential and use it only to provide services to us.
We use cookies to maintain your shopping cart, improve your browsing experience, and understand site traffic. You can disable cookies in your browser settings, though some features may not function correctly without them.
All data is transmitted using SSL encryption. Stripe is PCI-DSS compliant. We apply industry-standard measures — encryption at rest, restricted access, monitored systems — to protect your information against unauthorized access.
You have the right to access, correct, or request deletion of your personal data at any time. Email us at pinoclothessupport@gmail.com and we will respond within 48 hours.
We may update this policy from time to time. Any changes will be posted on this page with an updated date at the top. Continued use of the site after changes constitutes acceptance.
Email pinoclothessupport@gmail.com — you are talking directly to the person who runs PINO.
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